Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Snoop Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://snoopshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@snoopshopping.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@snoopshopping.com
US Dollar ($)
5
Delivery in Dnepr to new mail in 24 days. Looks normal. After use, I will add a review.
Very satisfied, I recommend +
Gloves super!!! The size matches, on a small hand-"L" is the most it! With the store did not communicate-there was nothing! Buy-I recommend both the seller and the goods!!!
Gloves are good, enough for the season for sure. Sent for 2 days after order. Delivery to Ukraine on mystekспрес 21 days since payment. Advise
Gloves are not bad, you can take. Delivery to Ukraine from the moment of order to the new mail 20 days.
The order is made 31.03, received 16.04-promptly! Gloves are satisfied, made in shape. With the size of many buyers, slightly overweight with recommendations. My size is "M" (9.5 cm). I went to the reviews and ordered XL. Would fit L. In general, satisfied, I hope do not rub for a month)))
The size corresponds to the claimed, sit well. Be sure to measure your hand and see the table.
Great product! Fast shipping and arrived in 3 weeks. Recommend!
The order traveled about three weeks, the track was tracked. I'm not sure that they are straight winter, but good gloves, I recommend. I took the size XXL, on a medium size hand (9, 9/5) sat well. Slightly long fingers, but just a little. I think they will sit on the hand.
was packed very well. very cool... came fast. recommend.
Received the product very fast, great quality and am satisfied with the purchase.
My came in time. I'm really happy! thank u~
I bought on sale, was delighted with the quality
was delivered in 2 weeks. The quality is good. Recommend.
Goods Super
Excellent I take the second pair...
Gloves for me are very comfortable. I order a second time. Price-quality by 5 points.
Things quickly well received to the price goods good guitar called horse is not know what the usually is used once the report added and then pull up'll look.
Fast shipping one week made from lightweight convenience charge
Delivery month. The track was tracked partially. Looks all super. Like a brush is not big but the gloves sat tight. I think it was necessary to take a larger size.
The quality of the gloves pleased, very soft. But the threads on the stitching were thoroughly wiped out after the first fishing, I do not know how it will go further
really happy with the purchase
OK
Fast shipping, completely satisfied with the product. Advice to everybody!