Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Snoop Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://snoopshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@snoopshopping.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@snoopshopping.com
US Dollar ($)
It's okay. I got quickly intact and safe. Quality is good.
Frying Pan received in RO on 31 days, long delivery. But the frying pan is good, I bought my mother for a gift. Immediately as received, on the same day tried, fried chicken cutlets. Seller thanks for the good goods. Satisfied with the purchase.
Received the pan yesterday 15 FEB 2020 in Brunei. Yes, the product was really accurate with the picture shown on store. Perfectly packed with bubble plastic pack and inspect the pan, have slightly dent but nevermind and tried to cook egg and yes its not sticky. So 5 stars for your store. Cool can cook 7 eggs in one time, save time a lot for cooking. Thankss store!!!
It was a month with a penny. In the photo on the stove you can see which frying pan is huge) but light) (sorry for the dirty stove, it was not ready for a photo shoot). White speckles are just spray paint. I hope the frying pan is not very harmful, nothing will be allocated for food when cooking, but I did not find analogs in our stores. Packed was high quality.
These are two of the most successful and favorite of my purchases. Delivery is fast, packed well. It is very convenient, does not burn.
The parcel came in 40 days. Packing is excellent-box. Inside, each part was wrapped in a puffy. The Frying Pan came in disassembled form. Handle separately. frying pan large diameter-31 cm, depth-2 cm. Big frying pan. But not very heavy at all, but not Pushinka. This is not quite an ordinary frying pan. Here inside are the forms in the form of circles. The store has a choice of 4 or 7. I took the second option to cook faster. The diameter of the blade is 7.5 cm. The frying pan is metal, declared from the seller-aluminum alloy. Non-stick coating. The surface is rough, the color is gray to the point. But nothing sticks to the surface. Cooked without oil and not stuck Details and many photos in the fan zone # AliExpress # olli° and in the Instagram ollitao
Frying Pan large diameter 30 cm. The big камфорке warming almost evenly. It is quite easy. Coating allows you to prepare beautiful roundels without sticking them to the surface. The food will eat happy to not only children, but adults, and that you приготовите-case fancy! Eggs, pellet, сырники, fish, chicken, meat or potato cutlet-my menu in coming days
Shipping 1.5 weeks from the track in Russia. Order comes in regular Cardboard box, with no signs, further fry pan placed in soft bag. The store choose presented two вараинта, with the amount of 4 pieces and 7. I chose a four, mainly for cooking breakfast. The second option is perfect for making pancakes and сырников. Characteristics Of: Capacity: 1-3 L Metal type: Aluminum alloy Weight: 380g The Length Of The frying pan: 24 cm. Length Of hole: 9 cm. Handle: 16,5 cm. IN this model cover not out. This is my first fry pan with aliekspress, and surprisingly, I am happy to buy, it fully complies with the specs, lightweight, easy to use, as well as, important point want to mention is that when this coating cooking can be completely using oil! # Recommend
It is very comfortable!!! The pan is super! The quality is excellent. It is heavy and quickly heats up. Thank you, I will buy from you again)))
Very cool frying pan!!!! It is convenient to cook eggs, cheeses, pancakes. Nothing burns, you can not even lubricate it with oil, it's very convenient! I'm glad that I chose it with 4 recesses, everything is prepared quickly and tasty. This is my most useful purchase, definitely recommend! Made qualitatively, the handle is attached firmly. Shipping 3 weeks with tracking, packed well