Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Snoop Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://snoopshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@snoopshopping.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@snoopshopping.com
US Dollar ($)
can't wait to try my new . looks promising
I loooove it!! It has some small problems but it's still perfectly fine! Thank you so much for such great !!
excellent product! no problems with delivery. color is exactly that I needed. thank you :)
Super
I liked my daughter very much. While in the pool did not swim in them-quarantine... But, soon summer, try)))
The store sent the goods within a month, delivery 23 days. Packed in a plastic bag, pre-wrapped in a duster film. Glasses are made of quality plastic, around each lens is made of food-grade silicone sealant. To the glasses the seller put a handbag, replaceable bridge of the nose and earplugs.
looks beautiful, the condition is perfect
have just received my order. thank you very much!
everything's fine
Glasses are very good! For an adult-a very good review! I recommend. Very well stick! Very long shipping. Very long shipment! (but rather it is connected with the pandemic!
Glasses are excellent, sit well, very satisfied, I recommend!
It's already my second order in this store. Thanks again!
Excellent glasses, came up perfectly
I ordered 6.03, I received 6.04. In the complete set a cover (pouch) for glasses, silicone earplugs (not serious, for children and then not sure, most likely will miss water) and also attached plastic things, which are apparently designed to adjust the distance between the eyes. Glasses are light, fit like tight, but at the same time, it gives the impression that some are unpretentious, before that acquired better quality, so I do not know how to recommend myself, because. I can not try it yet (the pool is closed).
Thank you, everything is fine!
Everything is fine. The goods in the description and receipt coincided. I liked it, everything is done qualitatively, the elastic bands fit snugly to the eyes. Thank you, I liked the store.
Thank you. Good quality, until I tried.
Zamovila 17.02 came 2.03. All the price, priili with a rag cover, biriushami.... I recommend
as photo! fast shipping and super quality
Everything's fine!
Good!
Way to go, seller! seems like I made a good bargain, really happy with the purchase.
It`s nice! good store!
Nice product and quality, looks really amazing!
is awesome! And the store is also great.